Utility Billing Information
Utility Billing
All water and sewer is billed on the 23rd of each month.
Payment should be made on or before the 15th of each month or a $5.00 charge will be assessed immediately.
Should the 15th fall on a weekend or holiday, payments will be accepted the next business day.
Water meters are read by the City quarterly on the first of March, June, September and December. If a customer does not send in a water meter reading the other months, an estimated reading is used until an actual reading is present.
BASE CHARGES: There is a minimum base charge per month per meter for active water and sewer services. The base charge is determined by the appropriate demand rate or meter size. Residential meters usually measure 5/8”, which is a water base rate of $7.50, water Transline base rate of $10.00, bond surcharge rate of $4.00 and sewer base rate of $21.00. Larger meters used by some businesses are charged according to size and demand. The only way to eliminate a billing of the base charge on empty property is to have the City turn the water off at the street. Turning the water valve off inside the property does not alleviate base charges.
WATER USAGE: In addition to the minimum water base charge, there is a $1.75 charge for each 100 cubic feet (750 gallons) of water reflected by the meter. In addition to the minimum sewer base charge there is a $2.20 charge per 100 cubic feet (750 gallons). The sewer usage is decided by the average usage from the December to March reading. Residential sewer is set on the April bill, and stays the same until the following April billing. Commercial sewer is charged each month according to the amount of water usage.
All questions regarding Utility Bills please contact: Laurie Folk 1001 E 4th Ave Suite 301 Milbank, SD 57252
Phone: 605-432-9575 Fax: 605-432-9576 Email: utilityclerk@milbanksd.com
Who is responsible for paying the utility bill?
The property owner is responsible for making sure bills are mailed to the correct address and payments are made to the city.
Paying Your Bill
Direct Payment Authorization
DIRECT PAYMENT APPLICATION for Direct Payment Authorization (ACH).
Completed forms can be
Email to utilityclerk@milbanksd.com
Fax to (605) 432-9576
Drop off or Mail to City of Milbank • 1001 E 4th Ave Suite 301 • Milbank, SD 57252
Payment Options
You can pay your Water & Sewer Utility Bill or Rubble Site Charge Account Balance via the following:
- Check (USPS Mail, In Office, or use our Drop Box on the west side of our building, 1001 E 4th Ave., Suite 301, Milbank, SD 57252)
- Cash (In Office, 1001 E 4th Ave., Suite 301, Milbank, SD 57252)
- Money Order (USPS Mail, In Office, or use our Drop Box)
- Visa, MasterCard, Discover, American Express (service fee will apply, see below)
- Electronic Check Payments (service fee will apply, see below)
Credit Card Payments Can be made Online, in Office or via Phone (605) 432-9575
The City of Milbank offers the convenience of accepting MasterCard, Discover, American Express and Visa credit cards for Water & Sewer Utility Bill or Rubble Site Charge Account Balance. The payment processing company charges a service fee of 2.65% or $3.00 minimum to cardholders who use this service. Just stop by our office or give us a call at (605) 432-9575 to use your MasterCard, Discover Card, American Express or Visa.
Electronic Check Payments
The City of Milbank now accepts electronic check payments using our online payment service. Payments will be charged to your checking or savings account at your bank. You will need your 9-digit routing number, as well as your account number from your personal checks (see example below). A per transaction service fee of $1.50 will be charged by the payment processing company for this service.
IMPORTANT: When Payment Options appears, click on the “Switch to Pay with Check” link and then continue entering your information.
